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英语道歉信

时间：2024-11-05 11:18:01 道歉信我要投稿

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英语道歉信

　　在生活中，有时我们会接触并使用道歉信，道歉信是要向对方陈述自己不当行为给对方造成不利影响的歉意，或者解释无法答应对方不违常理的所托的原因。还是对道歉信一筹莫展吗？以下是小编整理的英语道歉信，仅供参考，欢迎大家阅读。

英语道歉信

英语道歉信1

Dear Bob,

　　I am writing to express my apology to you. Several days ago, I borrowed your music CD when I lived in your house. Unfortunately, after I came back from Canada, I found it in my luggage. I was in such a hurry that I forgot to return it to you .I will send it to you by post or express as soon Sincerely yours,

　　Li Ming

英语道歉信2

　　Dear Ms. Jones,

　　尊敬的琼斯女士：

　　On behalf of ABC Office Equipment, I extend our sincerest apologies for the bad experience you had with our sales associate, James. I understand that James made unprofessional remarks when you visited our storefront to inquire about a new copier. You came to us in search of information, and instead were subjected to a pushy salesperson.

　　我代表我们设备公司，对您与我们的销售助理詹姆斯之间的不愉快表示最诚挚的歉意。据我所知，您在询问一台新打印机时，我们的接待人员詹姆斯服务不够专业，让您得到不好的.购买体验。

　　At ABC, it’s our goal to help you make an informed purchase decision without having to deal with aggressive sales tactics. James is a new employee that I’ve been training. I take full responsibility for his behavior. He has received a written reprimand and will be shadowing one of our senior sales associates until he has a better understanding of the ABC Office Equipment approach to customer service.

　　不过，在我们公司，我们的目标是帮助您做出明智的购买决定，而不必受到各种推销手段的困扰。詹姆斯是我们正在培训的新员工。我对他的行为负全部责任。我们已经书面通知他本人，给予批评教育，并让高级效手经理对他进行相关跟踪指导。

　　I’m grateful that you brought this issue to my attention and I ask your forgiveness. We’d love to earn your business. I’ve included a voucher for 20 percent off your next purchase in our store as a thank-you, should you decide to give us a second chance. We hope to see you again soon!

　　我们很感激您对我们公司的信任，如实将问题反馈给我们。我们愿意做您的生意，希望能得到您的谅解。如果您决定再给我们一次机会的话，我们会送您一张优惠券，您下次在我们店里买东西可以打八折，以此表示感谢。希望您能够再次光临！

　　Kind regards,

　　Jennifer Smith Equipment Sales Manager

　　谨致，

　　Joozone.Com Smith

　　设备销售经理